5 Tips on Choosing an Internet Service Provider
5 Tips on Choosing an Internet Service Provider

Nowadays internet is very important for any business to run effectively.  The speed and quality of your internet determines how your business will perform.  Poor internet connection and performance affects many services in a business.  Services like cloud email, cloud storage, cloud hosting, among others all depends on internet quality and speed.  Looking for the best internet service provider(ISP) is important and very critical, but before that, you have to look at your budget and business needs.  Now let look at 5 tips you must consider before deciding on the type of internet service provider you choose to use in your business.

1. Connection type

There are many internet connection type available,but let now look at some of the options available.


Is the most common option for many business because it is cheap and usually uses the already existing telephone lines for your digital data transmission.The performance of DSL depends highly on the ISP exchange and your location.DSL connection speed reaches to approximately 15 Mbps.  Here are the different internet connections explained.


This type of technology is usually more expensive compared to DSL.  The cable connects the TV and your phones.  The internet speed varies from 1.5 Mbps to about 100 Mbps.

Fiber Optic

This connection type usually transmits internet longer distances and has higher bandwidth than cable connection and DSL connection. The average speed for this type of connection is approximately 200 Mbps.

2. Speed

Your business needs will determine the type of internet speed you choose. In order to determine the right internet for your business, consider the usage needs and the number of users in your business. For instance,file download and video streaming will use more internet bundle.

3. Storage space and number of email accounts.

Some internet providers offer storage space.  You should also consider the webmail offered by each ISP,based on different accounts, email and mailbox. You can decide to use your company domain name or get one from the internet provider.

4.Type of equipment you need to install the internet.

Each ISP provide different hardware. Some service provider will give a gateway,and it will contain router which has firewall protection, Ethernet ports or a inbuilt router.Others will provide only a modem and nothing more.

5. Internet security and support from the provider

Check on the type of virus and spam protection software and backup provided by each ISP before making conclusion on which is the best for your home or business needs.  Also consider other services like websites hosting. Some providers offer website space for free,while others charge a fee for the same.  Lastly, check on after installation services offered by each company. Some service providers will give free check on your internet for a guaranteed period of time,while charges for the same.

Questions To Ask Before Signing Up With An Internet Service Provider
Questions To Ask Before Signing Up With An Internet Service Provider

There are several things to consider when signing up with a new ISP. All aspects need to be considered before signing up to ensure that you do not sign a contract or agree to something that you are not happy with. Below are some of the typical questions that customers ask when they are wanting to sign up to a new internet service provider:

What type of internet connection do you provide? Is it Cable? DSL?

Answer: Depending on the internet service provider, you will be able to choose between Cable, DSL, Fiber-Optic or Satellite. Wifi (wireless) is also relevant as you will be accessing the internet on your phone from home.

What is the cost for installation?

Typical installation costs are between $50-$200. Additional costs may be incurred if needing to connect and configure with software. In this case it is usually around $100 extra.

Do I need to pay for installation plus the modem?

Yes, in most cases installation costs are on top of the modem or router costs.

Will I need a router?

If you want to connect multiple devices to the internet it is advisable to buy a router. This is your own responsibility to purchase. However, in some cases internet providers will provide you with a modem/router combined.

What are your different plans and rates?

On average, these are the costs for different internet speeds in the US:

  • 4 to 6 Mbps is $34.99
  • 30 Mbps is $54.97
  • 100 to 150 Mbps is $69.99

Plans can vary depending on your needs. You may wish to purchase a domestic plan, business plan or an entertainment plan for use with Netflix, Stan etc.

What speed is your internet service? What is your download and upload speeds?

These are the speeds in the US amongst the leading providers. Speeds can vary for download, anywhere between 49.78 Mbps to 125.53 Mbps. As for upload 7.49 Mbps to 15.26 Mbps.

If I want unlimited or a premium service how much extra will that be?

There are additional costs for unlimited or premium services, each provider’s fees are different. However typically it will you an additional $50 a month. Consult your provider for further details.

Do you have download limits?

Some providers have download limits, such as Comcast which is 1 TB. Other leading providers have no download limit.

What hours are your technical support open from? Do you have 24-hour technical support?

Leading providers have 24-hour telephone and chat support. Smaller providers vary.

Will you help me to configure my software?

Some providers have an additional service for customers who need their software configured at installation. Some do not offer this service and you will need to ring their technical support line.

Overall, choosing an ISP is complex task. However, if you use the questions listed above as a standard guide you will be able to work out whether the ISP will be a good fit for you. If you find that a provider is not suitable there are plenty of other options out on the market for you choose from.